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After upgrading my V2110s Virtual Hardware through ESXi to a newer rev, all configurations are lost

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TitleAfter upgrading my V2110s Virtual Hardware through ESXi to a newer rev, all configurations are lost
Symptoms
  • After upgrading my V2110s Virtual Hardware through ESXi to a newer rev, all configurations are lost
  • ESA ports are showing not linked
  • Configuration is missing after a firmware upgrade 
Environment
  • V2110
  • Firmware Any
  • ESXi Version 6
  • VM Hardware Version 11
Cause
The administrator should not update the Virtual Hardware as it will cause incompatibility with the host VM image. It should be left at the default.
 
Resolution
Change the VM Hardware version from 11 to back to 8

If all else fails:
Delete the changed VM on your server
Re-deploy the V2110 .ova file from the Extreme Networks download site
Upload the latest working configuration: 
How to load and restore an IdentiFi Appliance from a controller_config.cli file.
How to save and restore backup files on the IdentiFi Wireless Controller
Additional notes

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