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After upgrading my V2110s Virtual Hardware through ESXi to a newer rev, all configurations are lost

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TitleAfter upgrading my V2110s Virtual Hardware through ESXi to a newer rev, all configurations are lost
Symptoms
  • After upgrading my V2110s Virtual Hardware through ESXi to a newer rev, all configurations are lost
  • ESA ports are showing not linked
  • Configuration is missing after a firmware upgrade 
  • Running ethtool via shell will show the VM links down or not connected. 
Environment
  • V2110
  • Firmware Any
  • ESXi Version 6
  • ESXi Version 6.5
  • VM Hardware Version 11
  • VM Hardware Version 13
Cause
The administrator should not update the Virtual Hardware as it will cause incompatibility with the host VM image. It should be left at the default.
 
Resolution
Change the VM Hardware version back to 8

If all else fails:
Delete the changed VM on your server
Re-deploy the V2110 .ova file from the Extreme Networks download site
Upload the latest working configuration: 
How to load and restore an IdentiFi Appliance from a controller_config.cli file.
How to save and restore backup files on the IdentiFi Wireless Controller
Additional notes

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