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Bcmstrat MAC MEM_FAIL errors seen and high CPU utilization causing traffic issues

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TitleBcmstrat MAC MEM_FAIL errors seen and high CPU utilization causing traffic issues
Symptoms
High CPU utilisation, traffic issues
The following error message should be in the log multiple times
==============================================================================
Message   1/144 Syslog Message            08.42.02.0012   04/20/2016 10:38:21     
    <3>bcmStrat [11.tLcIntr]MEM_FAIL_INT_STAT=0x00000000, EP_INTR_STATUS=0x00
    000000, IP0_INTR_STATUS=0x00000000, IP1_INTR_STATUS=0x00000040, IP2_INTR
    _STATUS=0x00000000, XQPORT_INTR_STATUS.xgport0=0x00000000, XQPORT_INTR_S
    TATUS.xgport1=0x00000000 
============================================================================== 
Message   2/144  Syslog Message            08.42.02.0012   04/20/2016 10:38:21      
     <3>bcmStrat[11.tLcIntr]MEM_FAIL interrupt occurred on chip 3! 
============================================================================== 
Message   3/144  Syslog Message            08.42.02.0012   04/20/2016 10:38:21     
    <3>bcmStrat[11.tLcIntr]MEM_FAIL_INT_STAT=0x00000000, EP_INTR_STATUS=0x00
    000000, IP0_INTR_STATUS=0x00000000, IP1_INTR_STATUS=0x00000040, IP2_INTR
    _STATUS=0x00000000, XQPORT_INTR_STATUS.xgport0=0x00000000, XQPORT_INTR_S
    TATUS.xgport1=0x00000000 
============================================================================== 
Message   4/144 Syslog Message            08.42.02.0012   04/20/2016 10:38:21     
<3>bcmStrat [11.tLcIntr] MEM_FAIL interrupt occurred on chip 3! 
 ============================================================================== 
Message   1/144 Syslog Message            08.42.02.0012   04/20/2016 10:38:21     
    <3>bcmStrat [11.tLcIntr] MEM_FAIL_INT_STAT=0x00000000, EP_INTR_STATUS=0x00
    000000, IP0_INTR_STATUS=0x00000000, IP1_INTR_STATUS=0x00000040, IP2_INTR
    _STATUS=0x00000000, XQPORT_INTR_STATUS.xgport0=0x00000000, XQPORT_INTR_S
    TATUS.xgport1=0x00000000 
============================================================================== 
Message   2/144 Syslog Message            08.42.02.0012   04/20/2016 10:38:21     
    <3>bcmStrat [11.tLcIntr] MEM_FAIL interrupt occurred on chip 3!
==============================================================================
 
 
Environment
  • S-Series
  • K-Series
  • Firmware Version 08.62.01.xx and prior
Cause
Broadcom SER (error recovery) kicked in but didn’t recover traffic.
Resolution
  • Upgrade to the latest GA released firmware. 
  • Fixed in 08.62.02.0022
Additional notes

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