We are working on a resolution for this issue.
There are several parts of the Extreme Portal that will not work properly for the user until the issue with their record is corrected by Extreme Networks, including:
- Case Management
- Service Contracts
If you notice these symptoms in the Extreme Portal
and need immediate assistance about a technical issue with Extreme Networks products, you can contact GTAC via the phone
If you do not have an urgent technical issue please send an email to firstname.lastname@example.org
with details of the issue and we will work to correct the issue with your credentials for the Extreme Portal.