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Client reports show packet/data counters 0 and other fields including radio/protocol/rssi as n/a

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Information

 
TitleClient reports show packet/data counters 0 and other fields including radio/protocol/rssi as n/a
Symptoms
  • Client reports show packet/data counters 0 and other fields including radio/protocol/rssi as n/a
  • Client reports have data but it ceases to be updated over time
Environment
  • identiFi wireless
  • Firmware 10.01.06
  • Firmware 10.11.02
  • Client reports
Cause
Firmware bug
Resolution
Upgrade to 10.11.04 or higher
Additional notes
Please also be aware that sometimes this information is not populated for clients who may no longer be connected. Why does my Client Report show N/A for various options including Radio, Protocol, RSS and stats?

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