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Clients dropped with IDLE_TIMEOUT message

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TitleClients dropped with IDLE_TIMEOUT message
Symptoms
Clients on version 10.11.02 are disconnected randomly.  The ap.log file will show an IDLE_TIMEOUT message and the client mac address even though the client had been active.  
Environment
  • ExtremeWireless
  • IdentiFi
  • Version 10.11.02
  • All AP's
  • All Controllers
Cause
There was a statistical problem causing clients to  hit their idle session time too soon and subsequently being disconnected.  
Resolution
  • Upgrade to version 10.11.05.  (recommended)
  • Fix is contained in 10.11.03 and newer
Additional notes

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