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Controller does not send Radius Requests for Client connections, WLAN Service Radius Test Tool Times Out

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TitleController does not send Radius Requests for Client connections, WLAN Service Radius Test Tool Times Out
Symptoms
  • Controller does not send Radius Requests for Client connections
  • No UDP 1812 packets captured in Wireshark trace egressing controller
  • WLAN Service Radius Test Tool times out resulting in web GUI browser needing to be restarted
  • Event logs on controller show multiple entries of: "[Radius Client] is down. Component will be restarted."
  • Multiple core.radclient crash files within the Tech Support package
  • "radclient" process is running, but does not appear to be functioning
Environment
  • ExtremeWireless
  • 10.41.06 and 10.31.xx
Cause
Application issue in firmware
Resolution
  • Workaround: Controller Reboot will clear it out for some time.
  • Fix: Upgrade to 10.41.08 or higher to resolve the issue. 
Additional notes
Issue could exist in earlier firmware, was observed in 10.41.06

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