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D-Series Failure PoE in All Ports with Error Message PoE timeout while in reset and recovery mode.

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Information

 
TitleD-Series Failure PoE in All Ports with Error Message PoE timeout while in reset and recovery mode.
Symptoms
  • Failure PoE in All Ports.
  • Ports not Delivering PoE.
  • Error in log buffer:
broad_poe.c(3879) 62 %% PoE timeout while in reset and recovery mode.

 
Environment
  • D-Series
  • PoE
  • All Firmware
Cause
Likely hardware issue
Resolution
Per KB 14417 (http://bit.ly/1baGI0d) and release notes, upgrade to firmware 6.03.12.0006 or higher.
If the issue persists after upgrade, than please contact the GTAC for further assistance.
Additional notes

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