Reset Search
 

 

Article

ERS 5500 - Test 212 Internal Loopback FAILED - PHy loopback ERROR Can't recv pkt!!! Port 12 PKT size = 64

« Go Back

Information

 
TitleERS 5500 - Test 212 Internal Loopback FAILED - PHy loopback ERROR Can't recv pkt!!! Port 12 PKT size = 64
Symptoms
  • During boot diagnostics the system displays "Test 212 Internal Loopback FAILED" 
  • During boot diagnostics the system displays "PHy loopback ERROR Can't recv pkt!!! Port 12 PKT size = 64"
  • LED on impacted port is off.

Booting... 


Testing Memory............................... 
Starting.. 
Ethernet Routing Switch 5520-24T-PWR 
Hardware Rev : 8 
CPU CLOCK :266000000 
Resets: 50. 
Initializing Flash.. 
Reading MAC Address.. 
MAC Address: 00:1B:25:5D:98:00 
Manufacturing Rev: 41 
Initializing Switch CBs 

PoE Firmware Info : 
Version number : 9 
Product number : 6370 
Build : 4 

PCI unit 0: Dev 0x5670, Rev 0x02, Chip BCM5670_A1, Driver BCM5670_A0 
PCI unit 1: Dev 0x5695, Rev 0x11, Chip BCM5695_B0, Driver BCM5695_A0 
PCI unit 2: Dev 0x5695, Rev 0x11, Chip BCM5695_B0, Driver BCM5695_A0 
Attaching SOC unit 0... PCI device BCM5670_A1 attached as unit 0. 
Attaching SOC unit 1... PCI device BCM5695_B0 attached as unit 1. 
Attaching SOC unit 2... PCI device BCM5695_B0 attached as unit 2. 

Diagnostic Version 6.0.0.21 Apr 1 2015, 15:40:44 

Test 102 ROM Config - PASSED 
Test 104 FANs - PASSED 
Test 105 Ext Flash Id Get - PASSED 
Test 207 XGS SWITCH Registers - PASSED 
Test 208 FABRIC Registers - PASSED 
Test 211 PHYs Register - PASSED 
Test 212 Internal Loopback - FAILED 
PHy loopback ERROR Can't recv pkt!!! Port 12 PKT size = 64 
PHy loopback ERROR Can't recv pkt!!! Port 12 PKT size = 64 
PHy loopback ERROR Can't recv pkt!!! Port 12 PKT size = 768 
PHy loopback ERROR Can't recv pkt!!! Port 12 PKT size = 768 
PHy loopback(2) ERROR Can't recv pkt!!! Port 12 PKT size = 64 
PHy loopback(2) ERROR Can't recv pkt!!! Port 12 PKT size = 64 
PHy loopback(2) ERROR Can't recv pkt!!! Port 12 PKT size = 768 
PHy loopback(2) ERROR Can't recv pkt!!! Port 12 PKT size = 768
BCM ILB Port: 12. PHY LB Error.(from 1st unit) Can't recv PKT with PKT SIZE 768
 

Environment
Ethernet Routing Switch 5500 running software 6.3.6.017
Cause
Issue is due to a hardware defect.
Resolution
Replace hardware.
Additional notes

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255