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EWC backup fails with error "Configuration Upload script is empty"

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Information

 
TitleEWC backup fails with error "Configuration Upload script is empty"
Symptoms
Inventory Manager reports error of "Configuration upload script is empty in file Enterasys Networks Wireless Controller - SCP"
Environment
  • Extreme Management
  • Inventory Manager
Cause
Image information not set to "Controlled by device type"
Resolution
In Inventory Manager:
  1. Select the affected device
  2. Click on the "image Information" tab
  3. Verify the Configuration MIB is set to "Controlled by Device Type"
User-added image
Additional notes

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