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EWC shows "No radius server available for WLAN service : N/A." in logs

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Information

 
TitleEWC shows "No radius server available for WLAN service : N/A." in logs
Symptoms
  • Authentication is failing
  • EWC not sourcing RADIUS packets
  • Clients connect very briefly to the SSID then get disconnected
  • Started after NAC Enforce
  • "No radius server available for WLAN service : N/A." shows up in EWC log
Environment
  • Extreme Wireless Controller
  • Extreme Control
  • NAC
Cause
Enforce from the NAC appliance has configuration an invalid IP address for the RADIUS server in the EWC.
Resolution
Edit the NAC's IP address under VNS --> Global --> Authentication to be the correct IP address. Remove and re-create if necessary
Additional notes

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