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EXOS switch goes in reboot loop when cloud connector is set as preferred image on Netsight

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TitleEXOS switch goes in reboot loop when cloud connector is set as preferred image on Netsight
Symptoms
When you use EXOS 21.1.x and netsight is installed on the network in some cases you can end up with a constantly rebooting switch.
Environment
  • EXOS
  • EMC 7.0.x (previously Netsight)
  • ZTP+
Cause
If EMC is having cloud connector in its firmware tab and it is set as preferred image, EMC will install the cloud connector xmod and unconfigure the switch again for reboot.
After the reboot EMC detects the switch is not running the cloud connector (as the cloud connector is only the xmod and not the main version), installs cloud connector again and do the unconfigure switch again.
Resolution
Set the EXOS image as preferred, not the cloud connector.

EMC will be fixed to not end up in a rebooting loop when you set the wrong image as preferred.

Tested using EXOS 21.1.2, cloud connector summitX-21.1.1.4-cloud_connector-1.1.14.29.xmod and EMC 7.0.5.12.
 
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