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EXOS "Error: Unable to set license using supplied key"

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TitleEXOS "Error: Unable to set license using supplied key"
Symptoms
  • "Error: Unable to Set License Using Supplied Key"
  • "<Erro:EPM.license_error> MM-B: Unable to set license - using supplied key"
# enable license 3a45-8ef7-12ab-cc40-abc9
Error: Unable to set license using supplied key.

Configuration failed on backup MM, command execution aborted!
->show log
06/05/2019 08:09:00.17 <Erro:EPM.license_error> MM-B: Unable to set license - using supplied key
06/05/2019 08:08:39.83 <Info:cli.logRemoteCmd> MM-A: 172.16.241.1 (telnet) adilsongal: enable  license 3a45-8ef7-12ab-cc40-abc9


 
Environment
  • EXOS
  • Black Diamond
  • BD-X8
  • Summit
  • Summit X460-G2
  • EXOS: 15.6.2.12, 16.2.5.4
  • BDX-CORE-LIC
Cause
Incorrect serial number used to generate the license key or synchronization issue between MM within a chassis when applying license.
Resolution
Generate a new license key for the target solution. 
Additional notes
If you need further technical assistance, please do not hesitate to contact the GTAC. Go to How to contact Extreme Networks Global Technical Assistance Center (GTAC) to learn about the different channels available for contacting the technical support team of Extreme Networks.
 

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