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Extreme Wireless error - Config Manager has experienced an error - Error updating table [/var/controller/data/db/phyport.bin] id [2]

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TitleExtreme Wireless error - Config Manager has experienced an error - Error updating table [/var/controller/data/db/phyport.bin] id [2]
Symptoms
  • Following error sen in log messages:
Config Manager has experienced an error which has prevented it from properly processing a request.  CM will continue running, however this error may be an indicator of a larger system problem. Error Details:Error updating table [/var/controller/data/db/phyport.bin] id [2]
  • Also seems to be accompanied by a more specific error:
Config Manager has experienced an error which has prevented it from properly processing a request.  CM will continue running, however this error may be an indicator of a larger system problem. Error Details:Can't synchronize topology settings GuestTopology with 192.168.0.2: -138 (Topology in use)
Environment
  • Extreme Wireless
  • IdentiFi Wireless
  • Seen on (not limited to) 10.31.06 and 10.41.14, and can be tied to all previous firwmare releases in each of these firmware tracks.
Cause
  • Synchronization errors between controllers can cause these errors.
  • For the [/var/controller/data/db/phyport.bin] id [2] log message, there was a missing port check between the VM server and the CM module running with the ExtremeWireless Virtual Controller.
Resolution
  • Validate configuration is identical on both controller pairs for the identified configuration item in the more specific error message.
  • For the [/var/controller/data/db/phyport.bin] id [2] error, please upgrade to 10.51.07 or higher.
Additional notes

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