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ExtremeCloud Appliance - IP Address Assignment for AP7632, the Mask & Default Gateway show 0.0.0.0.

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TitleExtremeCloud Appliance - IP Address Assignment for AP7632, the Mask & Default Gateway show 0.0.0.0.
Symptoms
  • IP Address Assignment for AP7632, the Mask & Default Gateway show 0.0.0.0.
  • If you open Configure, Access Points, choose an AP7632, then click the Advanced button, then the IP address assignement tab, you will see the IP information.
Environment
  • ExtremeCloud Appliance
  • AP7632
  • Firmware 4.36.xx and 4.56.xx.
Cause
Netmask and default GW are not reported by legacy Wing and Wing7 distributed APs via websocket. AP39xx and Wing7 campus report all three parameters
Resolution
  • When the former WiNG APs are in Centralized mode, they will show the IP, Default Gateway, and Subnet mask.
  • When the APs are in Distributed mode, the former WiNG APs will only show the IP address.
  • Please upgrade to the Maintenance Release 4.56.03 when available on our Support Download site.
Additional notes

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