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ExtremeCloud Appliance - WiNG AP will not connect to the ECA

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Information

 
TitleExtremeCloud Appliance - WiNG AP will not connect to the ECA
Symptoms
  • WiNG AP will not connect to the ECA
  • WiNG AP not communicating to the ExtremeCloud Appliance
  • WiNG AP running 5.9.1.2 will not connect to the ECA
Environment
  • ExtremeCloud Appliance
  • ExtremeWireless
  • WiNG
  • Firmware 4.26.01.0166, 5.9.1.2
  • AP-7612, AP-7632, AP-7662, AP-8533, AP-8432. AP-5xx
Cause
APs must first be upgraded to 5.9.2.2, as minimum release requirement for ExtremeCloud Appliance. Previous firmware does not have the required Connector functionality required for ExtremeCloud Appliance.
 
Resolution
  1. Update you WiNG ap to 5.9.2.2 or higher to support the ExtremeCloud Appliance discovery. 
  1. Factory reset the AP - 
Additional notes


Discovering WiNG Access Point:

  1. Use DHCP option 191 to locate ECA IP address or FQDN. Option 191 should contain adoption-mode=ws-controller;pool1=<IP1 | FQDN>

Or

  1. For 5xx AP's - Use a Domain Name Server (DNS) lookup for the hostname Controller.domain-name. If you use this method for discovery, place an "A" record in the DNS server for Controller.<domain-name>. The <domain-name> is optional, but if used, ensure it is listed with the DHCP server.
  2. For 76xx, 84xx, 85xx - Use a Domain Name Server (DNS) lookup for the hostname wing-wlc.domain-name. If you use this method for discovery, place an "A" record in the DNS server for wing-wlc.<domain-name>. The <domain-name> is optional, but if used, ensure it is listed with the DHCP server.
  3.  If infrastructure assisted discovery is not available, you may need to manually provision the AP adopt to a specified management appliance. 
  • Steps:
  1. SSH to AP  
  2. Admin/password = admin/admin123 by default  
  3. Navigate to config and “self” menu  
  4. Enable  
  5. Configure  
  6. Self <enter>  
  7. Management-server <ip Address> port 443  
  8. Adoption-mode ws-controller  
  9. Commit  
  10. Write memory  

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