Ensure Spanning Tree is enabled on Switch and Access Ports:
- From the Switch Template:
- If your switches are tied to a Template, you can go to Configure/Network Policies, then click on the Policy that has the S?witch Template. Once in the Policy, click 'Device Templates', then make sure you can see the SR template. Click on the Template, and on the first page (Device Configuration), you will see the top section for STP.
- If the templates are not tied to a Network Policy, you can also go to 'Configure/Common Objects/Policy/Switch Template'. That will open a window with all the Default and Configured switch Templates tied to your XIQ. Find the one that is associated with your SR switches, click it open, and you will be on the same configuration as above. STP should be the first section.
- If the switches are tied to the Default Template, then you may have to go directly to each switch.
- Click one of the SR switches to open the Monitor/Configuration pop-up window.
- If the switch is tied to a Network Policy, you will see it listed under the jpeg picture in the left-hand column.
- Left hand column, scroll down to click 'Configure', then click 'Port Configuration'.
- In the main window, you will see a toolbar with 5 options, STP is the third option. You can see if it is Globally enabled, and if enabled on each port.
- For the Access Points, you can enable STP through the AP Template, Interface section. STP is disabled by default on the Access Point Ethernet Ports.