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Provided Voucher number does not exist in our database.

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TitleProvided Voucher number does not exist in our database.
Symptoms
When attempting to generate a license key for EXOS devices the web page prints the following error message: 
We detected an Error which may have occurred for one or more of the following reasons:

Provided Voucher number does not exist in our database. Please contact TAC.(SBL-EXL-00151)”

 
Environment
Cause
This is an internal server error
Resolution
Please, contact the GTAC for opening a service case.
Please refer to the article How to contact Extreme Networks Global Technical Assistance Center (GTAC) to learn more about the different ways to contact the technical support team of Extreme Networks.
Additional notes

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