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Failed Slot - Firmware Mismatch

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TitleFailed Slot - Firmware Mismatch
Symptoms
Failed Slot - Firmware Mismatch

The output of "show slot detail" may show the failed slot as "Node Not Yet UP" and the Mgmt light will be amber.

Error Message:  <Warn:DM.Warning> Slot-1: Slot-2 FAILED (1) Incompatible XOS
Environment
  • SummitStack
  • Summit
  • EXOS
Cause
All active nodes must using the same EXOS firmware version and booted into the same partition.
Resolution
  1. Reboot the failed node to the opposite partition that the Master is running on.
use image <primary/secondary> slot <slot number>
reboot slot <slot number>
  1. Once the slot is back up, upgrade the slot.
download image <TFTP IP> <image file name>  <slot number>
  1. Once the slot is upgraded select the new image to boot, and reboot the slot.  When the slot is rebooted the node will join the stack and be operational.
use image <primary/secondary> slot <slot number>
reboot slot <slot number>

 
  1. See if the node comes up as operational.
show slot
Additional notes
Example:

Slot-1 Stack # show slot
Slots    Type                 Configured           State       Ports
--------------------------------------------------------------------
Slot-1   X440-48p             X440-48p             Operational   48    
Slot-2   X440-24x             X440-24x             Failed        24

Slot-1 Stack # show slot 2

Slot-2 information:
     State:               Failed
     Download %:          0
     Last Error:          Incompatible XOS
     Restart count:       1 (limit 5)
     Serial number:       N/A(0) N/A(0)
     Hw Module Type:      X440-24x
     Configured Type:     X440-24x
     Ports available:     24
     Recovery Mode:       Reset
     Node MAC:            00:00:00:00:00:00
     Current State:       FAIL (Incompatible XOS)
     Image Selected:      
     Image Booted:        
     Primary ver:         
     Secondary ver:       
     Config Selected:     NONE

Slot-1 Stack # show sw
****Output omitted>****
Slot:             Slot-1 *                     No Backup               
                  ------------------------     ------------------------
Current State:    MASTER                                               

Image Selected:   secondary                                            
Image Booted:     secondary                                            
Primary ver:      15.3.1.4                                           
Secondary ver:    16.1.1.4                                             

Config Selected:  primary.cfg                                          
Config Booted:    primary.cfg                                          

primary.cfg       Created by ExtremeXOS version 16.2.0.33
                  400369 bytes saved on Sun Dec 13 19:12:53 2015

Slot-1 Stack # show log | in "Incompatible XOS"
12/14/2015 13:16:28.47 <Warn:DM.Warning> Slot-1: Slot-2 FAILED (1) Incompatible XOS
12/14/2015 13:16:28.47 <Crit:NM.NodeStateFail> Slot-1: Slot-2 has failed for the reason of "Incompatible XOS".

Step 1:
Slot-1 Stack # use image primary slot 2
Slot-1 Stack # reboot slot 2

Step 2:
Slot-1 Stack # download image 1.1.1.1 summitX-16.1.1.4.xos slot 2 secondary
Debug information files are present in internal-memory.
These files will be removed if you continue with download.
Do you want to continue with download and remove existing files from internal-memory? (y/N) Yes
Do you want to install image after downloading? (y - yes, n - no, <cr> - cancel) Yes
Downloading to Slot-1(Master): ...........................................................
Downloading to Slot-2(Standby): ..........................................................
Installing to secondary partition!
Installing to Slot-2(Standby): .............................Image installed successfully

Step 3:
Slot-1 Stack # use image secondary slot 2
Slot-1 Stack # reboot slot 2
Are you sure you want to reboot this stack node? (y/N) Yes

Step 4:
Slot-1 Stack # show slot
Slots    Type                 Configured           State       Ports
--------------------------------------------------------------------
Slot-1   X440-48p             X440-48p             Operational   48    
Slot-2   X440-24x             X440-24x             Operational   24    

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