Reset Search
 

 

Article

Failed Slot - License Mismatch

« Go Back

Information

 
TitleFailed Slot - License Mismatch
Symptoms
  • Slot in failed state
  • FAIL (License Mismatch)
  • Slot fails with reason "License Mismatch" after installing license key
Environment
  • SummitStack
  • Summit
  • EXOS 15.3.1.4
Cause
  • All active stack nodes must be using the same license level to function correctly
  • The new license must be installed on all slots
Resolution
If the failed slot is not master-capable, first:
  1. Disconnect the failed slot from the stack.
  2. Enable master-capability by typing REBOOT AS MASTER-CAPABLE at the pending-AAA login prompt.
Once master-capability is enabled:
  1. Login to the switch and install the license key.
  2. Type "configure stacking slot <slot number> master-capability off" to disable master-capability and if neccessary connect the slot back to the stack.
  3. Reboot the slot so that it rejoins the stack.
Additional notes
  • If creating a stack of switches with different license levels, the slots with higher license levels can also be restricted to allow the stack to operate at a lower license level. The command is configure stacking slot <slot#> license-level <level>.
  • Another option could be to turn off master-capability on the switches in the stack that have the lower license levels.

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255