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SecureStack and G-Series switches display Ethernet port link down

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Information

 
TitleSecureStack and G-Series switches display Ethernet port link down
Symptoms
  • Ethernet port does not forward data traffic.
  • Operational status down
  • Port Link LED off
Environment
  • SecureStack
  • A-Series
  • B-Series
  • C-Series
  • G-Series
  • Ethernet
  • All firmware versions
Cause
Ethernet port failure.
Resolution
Hardware failure.
Please click here to submit an RMA through our Support Portal or contact the GTAC for immediate technical assistance.
Additional notes
Not sure what an RMA is?
For additional information about RMA please read the article Return Material Authorization RMA Process and FAQ

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