Reset Search
 

 

Article

HP laptops showing a limited or no connectivity status after after upgrade to 10.31.

« Go Back

Information

 
TitleHP laptops showing a limited or no connectivity status after after upgrade to 10.31.
Symptoms
  • HP Pavillion series laptops running Windows 7,8,10 are unable to access network resources once the Controller was upgraded to 10.31.03.0012. 
           - The laptops show a 'limited or no connectivity' status on their wireless connection status. 

 
Environment
  • HP pavillion series laptops
  • Windows 7,8,10
  • Ralink RT3290 802.11bgn adapters
  • ExtremeWireless 
  • 10.31.03.0012
Cause
  • Still under investigation.
Resolution
  • Disable FCA (under the QoS settings) of that WLAN profile.  
  • Disable Management Frame Protection (MFP) in the Privacy settings of that WLAN profile. 
  • Disable .11k (in the Advanced Properties) of that WLAN profile. 
Additional notes
  • These are only just a workaround at this point of time. 

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255