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Halt of 802.1X Auth After Upgrade to 8.0.5.18/LDAP Errors Logged using Novell E Directory

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TitleHalt of 802.1X Auth After Upgrade to 8.0.5.18/LDAP Errors Logged using Novell E Directory
Symptoms
Extreme Control stops processing RADIUS requests
The following exception is seen: 
2018-01-03 12:51:18,200 ERROR [NovellEdirExtendedRequest] Unable to decode NMAS password data with error: java.io.IOException: Illegal base64 character -1
2018-01-03 12:51:18,200 ERROR [NacAAAServerRequestProcessor] Unhandled exception in request: java.lang.NullPointerException
java.lang.NullPointerException
                at com.enterasys.netsight.api.ldap.LdapPasswordUtils.readEDirectoryLdapPassword(LdapPasswordUtils.java:117)
                at com.enterasys.netsight.api.ldap.LdapPasswordUtils.readLdapPassword(LdapPasswordUtils.java:41)
                at com.enterasys.tesNb.server.aaaapi.NacAAAServerRequestProcessor.processLdapAuthentication(NacAAAServerRequestProcessor.java:1583)
                at com.enterasys.tesNb.server.aaaapi.NacAAAServerRequestProcessor.processAuthenticationRequest(NacAAAServerRequestProcessor.java:828)
                at com.enterasys.tesNb.server.aaaapi.NacAAAServerRequestProcessor$NacRequestHandler.processRequest(NacAAAServerRequestProcessor.java:681)
                at com.enterasys.tesNb.server.aaaapi.NacAAAServerRequestProcessor$NacRequestHandler.run(NacAAAServerRequestProcessor.java:561)
                at java.lang.Thread.run(Thread.java:748)

 
Environment
  • Extreme Control
  • Novell E Directory
Cause
Extreme Control unable to process Novell E Directory lookups that return <null>. Lookups for usernames that don't exist degrade Extreme Control performance until unsuable
Resolution
Upgrade to 8.1.2.60
Additional notes

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