To request a new V9 or V10 license key: 1. Log into your Extreme Portal account: https://extremeportal.force.com/ExtrLicenseLanding (to create a new portal account, go here: https://secure.extremenetworks.com/ ) 2. Under the Upgrade License section, click the Upgrade button
3. From the Upgrade Type dropdown, select Extreme Wireless, then click Next
4. Select either V9 or V10 versions, your Locking-ID (Where do I find the IdentiFi Controller's MAC Address for my License), and your Contract Number:
5. Once completed, you should verify the request has been submitted for review by Order Management to validate the contract is valid for upgrade:
7. Once the request is approved, the user will be notified via email, and given an Entitlement ID for the requested upgrade license voucher.