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ISW Series Industrial Switch Boot up issues when incorrect console cable connected

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TitleISW Series Industrial Switch Boot up issues when incorrect console cable connected
Symptoms
The following are a list of symptoms if the incorrect console cable is used:
  • No boot.  All LEDs stay on.
  • No console access at all or minimal access but the boot sequence will stop once the units execute’ s the boot script (see below). 
image
Environment
  • ISW Series
  • All firmware versions
  • Part# 16801 / 908686-10 -   ISW 4-10/100P,2-10/100T,2-SFP 
  • Part# 16802 / 908687-10  -  ISW 8-10/100P,4-SFP 
  • Part# 16803 / 908688-10  -  ISW 4GBP,2GBT,2-SFP 
  • Part# 16804 / 908689-10  -  ISW 8GBP,4-SFP 
Cause
Incorrect console cable being used can cause problems with boot process
Resolution
  • Make sure you are using the COM/CONSOLE  cable provided with each unit
  • Using an alternate cable may potentially cause the symptoms described.
Additional notes

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