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Unable to Apply WS-APCAP-16 or WS-APCAP-1 Capacity License Key to a C35

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TitleUnable to Apply WS-APCAP-16 or WS-APCAP-1 Capacity License Key to a C35
Symptoms
  • Upon activation the base Number of Licensed APs on the controller is 25 when it should be 50.
  • Not able to apply a WS-APCAP-16 or WS-APCAP-1 Capacity License Key to the controller:
      "Apply product key failed: Product key is invalid.".
Environment
  • IdentiFi
  • 30135 WS-C35
  • Firmware 9.21.01.0179
  • WS-REG9P-ROW, WS-REG9P-NAM Regulatory Domain Activation licenses
  • WS-APCAP-1, WS-APCAP-16 AP Capacity licenses
Cause
Incorrect specifications enforced.
Resolution
Upgrade to firmware 9.21.02.0014 or higher.
Release notes state, in the 'Changes in 9.21.02.0014' section:
wns0012719  Corrected the base license and capacity license for C35 wireless appliance to match the datasheet

Original firmware 9.21.01.0179 incorrectly supports a base of 25 APs, and AP Capacity upgrade types WS-APCAP-25 and WS-APCAP-100.
Corrected firmware 9.21.02.0014+ supports a base of 50 APs, and AP Capacity upgrade types WS-APCAP-1 and WS-APCAP-16.
Additional notes

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