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IdentiFi AP3825i-1 are not broadcasting SSID

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TitleIdentiFi AP3825i-1 are not broadcasting SSID
Symptoms
  • AP's are not broadcasting SSID
  • AP's show green operational
  • Admin mode enabled
  • No Channel and no Power value
  • Wireless AP log - Can't set channel from 0 to 5180 due to unsupported CTL power
        User-added image
Environment
  • IndentiFi Wireless
  • Access Point AP3825i-1
  • SSID
  • Firmware Version 9.21.10.0005
Cause
  • The customer has added new AP with "Add Wireless AP" button and select wrong Hardware Typ Wirless AP3865e.
Resolution
  • SSH to the AP and set AP to factory default
  • Delete AP from the Controller under "Bulk Configuration".
Additional notes

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