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IdentiFi Wireless AP not registering to controller due to Non-secure tunnel error

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TitleIdentiFi Wireless AP not registering to controller due to Non-secure tunnel error
Symptoms
IdentiFi Wireless AP not registering to controller due to Non-secure tunnel error under Logs / Minor section:
Wireless AP registration and/or authentication failed. (AP SN 123123123123A0000 AP IP 192.168.0.2.
Non-secure tunnel initiation rejected because AP configured for secure tunnel)
Environment
  • IdentiFi Wireless
  • All software versions
  • All AP Models
Cause
When AP's are moved between controllers in what used to be configured to use an AP secured tunnel, this setting may get removed from the AP local config file
Resolution
Disable Secure tunnel:
     1.  Click AP Tab > Click AP showing error > AP Properties Tab > Advanced button > Change Secure Tunnel dropdown to Disabled
     2.  Click Close  > Click Close > Click Save if applicable (Save button not needed/present in 10.11.xx and later)
Additional notes

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