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IdentiFi Wireless Controller Upgrade Failed

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TitleIdentiFi Wireless Controller Upgrade Failed
Symptoms
IdentiFi Wireless Controller Upgrade Failed
Environment
  • IdentiFi
  • V2110 Wireless Controller
  • Image Version 9.21.05
  • Image Version 9.21.10
Cause
From "upgrade_process" file in the Tech Support File:
Jul 10 20:24:58 EDT 2016 System Upgrade/Restore Script Start
Jul 10 20:24:58 EDT 2016 Clone main partition then upgrade
Jul 10 20:24:58 EDT 2016 Main Partition Cloning Destination is Local!
Jul 10 20:24:58 EDT 2016 Performing a system backup (clone)...
Jul 10 20:25:20 EDT 2016 SUCCESS: Cloning Operation Completed Successfully
Jul 10 20:25:20 EDT 2016 System upgrade from Local!
Jul 10 20:25:20 EDT 2016 ERROR: Upgrade image AC-MV-09.21.10.0005-1.bge is incompatible or corrupted
Resolution
  1. Delete new image from controller & FTP Server
  2. Download and install New Image from our Server
  3. Notify Extreme Networks (GTAC) should the new image also fail).
Additional notes

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