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IdentiFi Wireless - Error when trying to manually add Access Point to controller: Wireless AP addition failed: Bad AP serial

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TitleIdentiFi Wireless - Error when trying to manually add Access Point to controller: Wireless AP addition failed: Bad AP serial
Symptoms
  • IdentiFi Wireless - Error when trying to manually add Access Point to controller: Wireless AP addition failed: Bad AP serial
  • Example screenshot:
Error
Environment
  • IdentiFi Wireless
  • All AP models
Cause
  • Serial numbers must have a total of sixteen (16) digits
  • Serial numbers in the following format require an additional four trailing zero's at the end:
12345678901F
  • Serial numbers in the following format require an additional five trailing zeros at the end:
1234Y-56789
Resolution
Insert serial numbers as follows:
Serial# 12345678901F = 12345678901F0000
Serial# 1234Y-56789 = 1234Y-5678900000
Additional notes

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