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IdentiFi Wireless clients are not getting redirected to external captive portal hosted on NAC

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TitleIdentiFi Wireless clients are not getting redirected to external captive portal hosted on NAC
Symptoms
  • Wireless clients are not getting redirected to external captive portal hosted on NAC
  • Redirect method is DNS Web Redirect on Wireless controller
Environment
  • IdentiFi Wireless
  • Firmware Version 09.xx
  • NAC
  • HTTP / HTTPS Redirect
Cause
When using a Web URL redirect, the Role and Rules have to be setup in a specific order for the redirect to work
Resolution
  1. Login to your wireless controller via Web GUI
  2. Click VNS tab > Roles dropdown tab > select the non-authenticated Role from the list
  3. On VLAN & Class of Service tab select the Access Control dropdown list and choose Containment VLAN
  4. Click the VLAN dropdown and select your B@HWC VLAN
  5. Click the Policy Rules tab and setup the rule list using the add as follows:
Rule#1: Dest IN None OUT IP address of Wireless Topology (IP_ADDRESS/32) Allow
Rule#2: Dest IN None OUT IP address hosting portal (IP_ADDRESS/32) Allow
Rule#3: Dest IN None OUT (udp port 53) Allow
Rule#4: Dest IN None OUT DHCP server (UDP Port 67) Allow
Rule#5: Deny all (0.0.0.0/0)
      6.  Click Save

Note: The bridge at controller topology must have a layer-3 IP address configured (cannot use physical topology for this purpose)
Note:  MAC-Based Authentication under the WLAN Service (Auth & Acct) tab MUST be enabled
Additional notes

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