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Identity Engines User & Device Records May Become Out of Sync Between Ignition Extended HA (ExtHA) Nodes

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TitleIdentity Engines User & Device Records May Become Out of Sync Between Ignition Extended HA (ExtHA) Nodes
Symptoms
  • Records modified on hub node are not correctly modified on spoke nodes.
  • A modified record on hub node becomes two records on spoke node, the original record and the modified record.
  • User & device records on spoke nodes increase over time compared to the number of records on hub node.
Environment
  • Identity Engines Ignition
  • Software Release 9.5.0 and earlier
  • Extended HA (ExtHA)
Cause
The Extended HA synchronization did not account for records that were modified when synchronizing between hub and spoke nodes in ExtHA deployments. ExtHA correctled handled deleted and newly added record synchronization only.
Resolution
This issue is resolved in Identity Engines Ignition 9.5.1 and later with functionality added to properly synchronize modified records on spoke nodes in ExtHA.
Additional notes

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