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Impact Analysis Chart shows in alarm state for Devices with Reference Firmware

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TitleImpact Analysis Chart shows in alarm state for Devices with Reference Firmware
Symptoms
Device alarm stating Devices with Reference Firmware Impact is Hight, changed when X out of Y devices are running reference firmware
Environment
  • Extreme Management Center
  • XMC
  • 8.1.2
Cause

The Impact Analysis dashboard has 8 donut charts.  For each donut chart, we raise an alarm when the impact status changes from green (low) to yellow (medium) to red (high). The name of the alarm references the name of the chart.

 

This specific alarm is because the “Devices with Reference Firmware” chart changed to HIGH impact.

The impact was HIGH because X out of y devices were running reference firmware.

Resolution

You can:

  • disable this alarm in the Alarm Manager
  • edit the alarm to change the severity
  • adjust the threshold used so that 0 out of 46 is not considered HIGH impact.
  • configure which firmware is reference firmware, and make sure devices are running it.
Additional notes
The Impact Analysis dashboard is a new feature and implemented in 8.1.2 of the Extreme Management Center

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