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K-Series or S-Series Linecard PoE Failure

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Information

 
TitleK-Series or S-Series Linecard PoE Failure
Symptoms
PoE Devices Connected Fail
  •  Network monitor alerts PoE devices fail
  • ​Error message in logs:
Aug 23 09:40:13 10.10.18.143 System[11]PoE controller on Line Card 1 is not accessible.
Aug 23 09:40:50 10.10.18.143 System[11]PoE controller on Line Card 1 detected hardware port configuration mismatch.  Please contact Support for assistance.'
 
Environment
  • K-Series
  • S-Series
  • All Firmware
Cause
POE has failed

 
Resolution
Hardware failure.
Submit an RMA through our Support Portal or contact the GTAC for immediate technical assistance.
Additional notes

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