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K-Series : Unit locks up and needs reset - Faultlog reports Petra[1] exceeded maximum soft resets

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TitleK-Series : Unit locks up and needs reset - Faultlog reports Petra[1] exceeded maximum soft resets
Symptoms
  • unit locks up or continuously reboots
  • There may be other error messages 
  • The key error to differentiate this issue is:
 
Message 146/173  Syslog Message            08.42.03.0006   12/13/2016 07:05:02

<3>System[11]This device has encountered a hardware failure.  Petra[1] exceeded maximum soft resets  Please contact Support for a possible repair/replacement.


 
Environment
K-Series 
Firmware 8.42.xx
 
Cause
Under Investigation 
Will require RMA 
Resolution
Additional notes

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