Reset Search
 

 

Article

K10 Chassis Unresponsive and not Passing Traffic

« Go Back

Information

 
TitleK10 Chassis Unresponsive and not Passing Traffic
Symptoms
  • Chassis stops passing traffic
  • Reset resolves
  • LM75 temperature high on blades on one side of chassis
  • Ambient Temperature: 34.0 C
SLOT 1
NIM[0] - Option Module:
Model: KT2006-0224
Part Number: 9404352
Serial Number: 14230350685J
Base MAC Address: 20-B3-99-EA-E8-90
MAC Address Count: 24
Location: slot 1
Description: 24 Port 10/100/1000 RJ45, 1X, PoE+ Capable
Board Revision: 7 (0x7)
Uptime: 0000,04:21:38 (d,h:m:s)
Temperature:
LM75: 62.000 C

SLOT 7
NIM[6] - Option Module:
Model: KT2006-0224
Part Number: 9404352
Serial Number: 14200298685J
Base MAC Address: 20-B3-99-E1-46-56
MAC Address Count: 24
Location: slot 7
Description: 24 Port 10/100/1000 RJ45, 1X, PoE+ Capable
Board Revision: 7 (0x7)
Uptime: 0000,04:20:17 (d,h:m:s)
Temperature:
LM75: 72.000 C

SLOT 9
NIM[8] - Option Module:
Model: KT2006-0224
Part Number: 9404352
Serial Number: 14200437685J
Base MAC Address: 20-B3-99-E1-54-90
MAC Address Count: 24
Location: slot 9
Description: 24 Port 10/100/1000 RJ45, 1X, PoE+ Capable
Board Revision: 7 (0x7)
Uptime: 0000,04:19:50 (d,h:m:s)
Temperature:
LM75: 76.500 C

==============================================================================
Message 1/264 Syslog Message 08.42.02.0012 11/16/2016 07:43:43
<3>System[11]Slot 7 environmental temperature is hot.
==============================================================================
Message 2/264 Syslog Message 08.42.02.0012 11/16/2016 07:35:01
<3>System[11]Slot 9 environmental temperature is hot.

Switch stops passing traffic reset resolves

Message log
Message 35/264 Syslog Message 08.42.02.0012 11/15/2016 11:03:45
<3>System[11]Slot 9 environmental temperature is very hot. Shutdown temperature reached in +5 C.
Message 160/264 Syslog Message 08.42.02.0012 09/13/2016 12:18:55
<3>System[11]Slot 9 environmental temperature is very hot. Shutdown temperature reached in +5 C.

Sometimes multicast streams will fail
Environment
K-Series
Cause
The ambient temperature is causing the K-Series to overheat.
Resolution
Cool the environment
Additional notes

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255