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Matrix-X Power Supply Not showing in Show Support

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TitleMatrix-X Power Supply Not showing in Show Support
Symptoms
  • Power supply tray shows AC failed
  • show system hardware
Slot shows as empty
Power Supply Tray 2 [DC=OK] [AC=FAILURE] [Temperature=OK]
Power Supply Tray 1 [DC=OK] [AC=OK] [Temperature=OK]
Power Source Voltage is 220 volts AC
----------------------------
POWER/FAN MODULE INFORMATION

Engineering ID: 0
Board ID: 1.3
Board rev: 0.0
Base Mac Address: 00-1f-45-1b-19-5c
Part number: X4-C-RH
940 Serial number: 08254057275C
940 Part number: 9404057000
905 Serial number: 08253528275A
905 Part number: 9053328000
Chassis Type: Matrix X 4-slot
----------------------------
CHASSIS HARDWARE INFORMATION
<!-- show system hardware -->
  • show power
show power -->
Power Source: 220 volts AC
3 Power Supplies are Installed in Chassis
2 Power Supplies are Operating Properly
Total Power Available in Chassis: 3000 watts

1 Power Supplies are Operating Spares

1 Power Supplies are Configured as Non-Spare
Total Power Available to Modules: 1500 watts
Base Power Load (CMs, FMs, Fans): 424 watts

Total Power Available for IOMs: 1076 watts

IOM Power IOM Power on Is IOM Is Slot Power
on Order Slot Priority Present Powered Demand
--------- ---- -------- ------- ------- -------
1 1 1 present yes 105
2 2 1 empty no 155 *
  • Swapping power supply does not resolve
  • swapping electrical input does not resolve
Environment
  • X-Series
  • X4-C
Cause
Bad slot in chassis
Resolution
replace the chassis
Additional notes

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