Run the following commands in Config mode to enable a mirrored port (example below shows port 10 being mirrored on port 5):
monitor session 1 source interface 1/0/10
monitor session 1 destination interface 1/0/5
monitor session mode
Go to Wireshark.org> click download> download Wireshark.
Note: the following instructions are based on Wireshark version 2.0.2
From the main page of Wireshark, select Capture> Options> Make sure local area connection option is checked in the top box> Start
After a few attempts to reproduce the issue with a separate device that is using wireless, stop the Wireshark capture and save the file.
- If this data is for a technical support case, please make sure to include the case number at the beginning of the file name.
- The packet capture file will likely be too large to upload to thecase directly, but Filezilla can be used to upload it to the FTP server. The credentials are:
- Hostname: ftp://supportftp.aerohive.com
- Username: upload
- Password: UP-@er0
- After uploading the file, leave a note on the case including the test client's MAC address and the file name that you just uploaded for reference.