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N-Series: Empire lookup DDR errors and crash

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Information

 
TitleN-Series: Empire lookup DDR errors and crash
Symptoms
  • Blade crash with error as follows
  • Empire 2 - Lookup DDR
  • Test Name: Data Lines Test
  • Test Result: Failed Error
  • Description: Unexpected Value Read
Environment
  • N-Series
  • Firmware - All
Cause
This device has likely encountered a hardware failure. Power up diagnostics failed while testing the packet processor.
Resolution
Please contact GTAC as the hardware is faulty and should be replaced 

Caution: The hardware could be base blade or NEM module depending on the reporting empire chip and the hardware involved. GTAC can confirm the field replaceable item to be replaced.


 
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