Can't find what you need?


• Ask the Community
• Create a Case
Reset Search
 

 

Article

N-Series modules Fail with error: "This device has encountered a hardware failure. the real-time-clock/non-volatile-RAM Battery is Low

« Go Back

Information

 
TitleN-Series modules Fail with error: "This device has encountered a hardware failure. the real-time-clock/non-volatile-RAM Battery is Low
Symptoms
"This device has encountered a hardware failure. the real-time-clock/non-volatile-RAM Battery is Low. Please contact Support for a possible repair/replacement"

 
Environment
  • 7H4202-72
  • N-Series
  • NIM
  • NEM
  • All firmware versions
Cause
Bad hardware
Resolution
Please click here to submit an RMA through our Support Portal or contact the GTAC for immediate technical assistance.

 
Additional notes

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255