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NAC Manager is polling devices not in the switch tab

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TitleNAC Manager is polling devices not in the switch tab
Symptoms
  • Loss of Contact to switch messages occur in NAC Appliance Events Tab
    • Loss of Contact to Switch: <IP> : Unable to make SNMP contact
  • Devices are not part of switches in switch tab

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Environment
  • NAC Manager
  • EWC Identifi Wireless Controller
Cause
IP Router discovery is enabled in IP resolution tab in NAC.
Resolution
Typically you will want to leave this option enabled, but if excessive interfaces are being polled, timeout issues may occur.
Make sure once disabled, that IP Host resolution still works.

Go To Tools->Advanced Configuration and Diagnostics->Appliance Settings

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Additional notes

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