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NetSight NAC - NAC Agent Expired license message

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TitleNetSight NAC - NAC Agent Expired license message
Symptoms
Assessment Scans are failing with "EXPIRED_LICENSE" error that is applying a score of 10
Environment
  • NetSight Suite
  • NetSight NAC Manager
  • Agentless Assessment enabled
Cause
Theorized SAINT assessment adapter license expiration
Resolution
Upgrade SAINT assessment adapter
  1. In NAC Manager click the menu option tools -> management and configuration -> Assessment settings
  2. Click the "Assessment Servers tab"
  3. Choose the Assessment server that is currently active for Agentless Assessment
  4. Click the "Check for Updates" button
  5. Click the "Upgrade" button
  6. Allow some time for the adapter to upgrade and retest assessment

You can check the status of the SAINT adapter upgrade by monitoring the following file:

/opt/nac/saint/logs/assessment.log

 
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