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NetSight SMTP e-mail fails with error javax.mail.AuthenticationFailedException

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TitleNetSight SMTP e-mail fails with error javax.mail.AuthenticationFailedException
Symptoms
Unable to send E-Mail. javax.mail.AuthenticationFailedException.
Environment
  • NetSight Console
  • Alarmtool
Cause
There is a problem with the SMTP password
Resolution
Correct the SMTP password:
  1. Click Tools
  2. Click Options
  3. Click SMTP E-Mail Server
  4. Check Show password in clear text
  5. Edit the password
  6. Click Apply
Additional notes
Some installations do not use the SMTP Password.

May also see this error message
ERROR [com.enterasys.netsight.server.notification.NotifyEmailSender] Unable to send E-Mail. Sending failed;
nested exception is:
class javax.mail.AuthenticationFailedException

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