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NetSight/XMC: 'License Upgrade Failed - The License Key you entered is not upgradable'

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TitleNetSight/XMC: 'License Upgrade Failed - The License Key you entered is not upgradable'
Symptoms
License Upgrade Failed - The License Key you entered is not upgradable
Environment
  • Extreme Portal
  • IA-ES-1K, IA-ES-3K, IA-ES-6K, IA-ES-12K
  • IA-PA-1K, IA-PA-3K, IA-PA-6K, IA-PA-12K
  • NAC-V-20, NAC-VX-5
Cause
Attempting to use the portal's Upgrade License feature (on the Licenses Home page) to upgrade a license type other than NetSight/XMC's part# "NMS-..." (e.g. NMS-BASE-10, NMS-10, NMS-ADV-10). In such cases, most commonly the user is attempting to upgrade NAC secondary licenses of part# "IA-...". These are not subject to upgrade, but will continue to function correctly under the original or upgraded "NMS..." primary license.
Resolution
For such licenses which are not upgradeable, continue to use the originally generated key value.
Additional notes

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