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Netsight 8.0.2 not showing summitX460G2-24p-24hp switch status field in Java Console

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TitleNetsight 8.0.2 not showing summitX460G2-24p-24hp switch status field in Java Console
Symptoms
NetSight 8.0.2 not showing X460 switch status field in Java Console
Environment
  • NetSight
  • Console
  • Extreme Management
Cause
The json file the defines the Extreme devices has some sections that is missing the "treeicon" section.
Resolution
This will be corrected in the future version of the software.

To correct in the current version you will need to edit the following file:

/Extreme_Management_install_path/NetSight/appdata/System/deviceTypes/PEN01916.json

1.  Find the section for "1.3.6.1.4.1.1916.2.258"
2.  Modify the entry near the end of this section:

          "transferProtocol" : {
            "value" : "4",
            "type" : "STRING",
            "sourceElementType" : 4
          },
          "webview" : {
            "value" : "",
            "type" : "STRING",
            "sourceElementType" : 4
          }

Change to:

          "transferProtocol" : {
            "value" : "4",
            "type" : "STRING",
            "sourceElementType" : 4
          },
          "treeIcon" : {
            "value" : "3",
            "type" : "STRING",
            "sourceElementType" : 0
          },
          "webview" : {
            "value" : "",
            "type" : "STRING",
            "sourceElementType" : 4
          }

4.  Save the file.
5.  Restart the NetSight server service so that the changes are read in.
How to restart Netsight / Extreme Management Center services on linux or Windows Server Platforms
 
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