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Netsight Console displays no Syslog events in Syslog tab

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TitleNetsight Console displays no Syslog events in Syslog tab
Symptoms
After migrating NetSight 6.3.0.x from Linux machine to Windows machine syslog events no longer are displayed in the syslog tab
Environment
  • NetSight
  • Console
Cause
The Log Directory path for syslog is still configured for the Linux path and needs to be changed for Windows
 
Resolution
  1.  Start NetSight Console.
  2.  Select Tools > Alarm/Event > Event View Manager.
  3.  Highlight Syslog from the Available Log Managers
  4.  Click the Edit button
  5. Click Edit Path... button next to Log Directory field
  6. Enter the correct path into the Edit Log path pop up and click OK
  7. Click the OK button on the Log Manager Parameters - Syslog panel
  8. Click the Apply and then the OK buttons on the Event View Manager panel


 
Additional notes
These steps could also be used if the migration is from Windows to Linux
Enter the correct path for Linux (/var/log/syslog) in that case

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