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Netsight: No Traps in Trap window, error: Unable to find events in log file

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TitleNetsight: No Traps in Trap window, error: Unable to find events in log file
Symptoms
  • Traps from all devices not seen in the Traps Window
  • Error in Trap Window: 
    Unable to find events in log file
  • Tcpdump shows traps coming into the Netsight Appliance
  • Trap Receiver configured properly for each device
Environment
Netsight
Cause
The 'disableAuthorization yes' line was removed from the snmptrapd.conf file within Netsight.
 
Resolution
  1. Launch the Netsight Console
  2. Highlight a device and select the Trap Receiver option
  3. User-added image
  4. Click on the snmptrapd tab
  5. Click Get EngineID and then Add to File
  6. Add in the line: 
    disable Authorization yes

  7. Click save

  8. User-added image
  9. ssh to the Netsight Appliance
  10. type the command:   service nssnmptrapd restart
Additional notes

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