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T5 WLANs are down and APs are not Broadcasting after T5 switch Replacement

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Information

 
TitleT5 WLANs are down and APs are not Broadcasting after T5 switch Replacement
Symptoms
In the T5 GUI, WLAN has no SSID listed and Radio status shows "down".
Environment
  • T5 PowerBroadband Switch
  • TS-524
  • PBN
  • Private Broadband Networks
  • T5 Switch
  • TW-522
  • T5 Wi-Fi over VDSL2
Cause
  • Customer had just replaced their T5 switch with one that had newer firmware on it. 
  • TW511 and TW522 radios will not work if their firmware does not match the T5 switch 
Resolution
Upgrade the TW511 and TW522 wallplates to same version that is installed on the T5 switch
Additional notes

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