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RADIUS Authentication Stops Working on an EXOS Switch

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TitleRADIUS Authentication Stops Working on an EXOS Switch
Symptoms
  • RADIUS authentication stops working on an EXOS switch
  • No changes to the configuration or network
  • No RADIUS access-requests are sent by the switch
Environment
EXOS 16.1.2.14
EXOS 21.1.1.4
Cause
RADIUS fails to send access-requests when the RADIUS request queue has stale entries.
Resolution
  • RADIUS authentication will temporarily work again after a reboot
  • To permanently fix the issue a software upgrade is required. This issue is fixed via CR xos0063495.
  • Upgrade to EXOS 16.1.3.6-patch 1-2 or 21.1.1.4-patch 1-2
Additional notes

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