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AP Radios Intermittently Stop Working

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TitleAP Radios Intermittently Stop Working
Symptoms
Radio(s) stop working on 2.4GHz (and 5GHz on AP37xx), reboot temporarily resolves. 
Environment
  • AP37xx (both radios)
  • AP38xx (2.4GHz Radio)
  • Extreme Wireless
  • All controller types 
  • 9.21.15
  • 10.21.02 
  • 10.21.03
  • 10.31.01
Cause
logical error for AP37xx (both radios) and AP38xx (2.4GHz radio) when triggered it does not always restart the Rx path after the queues have been drained which results in the radio getting stuck. 
Resolution
Upgrade to firmware containing fix wns0017620.
  • 9.21.17.0006
  • 10.21.04.0005
  • 10.31.02.0007
Additional notes

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