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Radius Authentication Timeout in Motorola Controllers

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TitleRadius Authentication Timeout in Motorola Controllers
Symptoms
Wireless Clients are not getting IP Address and stuck in Radius Authentication
Environment
  • WM3400
  • WM3600
  • WM3700
Cause
Wireless Clients not getting IP Address due to Radius Timeout and the below output occurs in "show wireless clients"

wm3400>show wireless clients
00-21-6A-25-C4-EA       0.0.0.0   Intel Corp         00-04-96-59-E5-9C:R1 Corp                 215   802.1x/EAP Auth
00-24-D7-91-1A-34        0.0.0.0   Intel Corp         00-04-96-4C-96-94:R2 Corp                 214   802.1x/EAP Auth
00-24-D7-98-33-54        0.0.0.0    Intel Corp         00-04-96-85-90-8C:R2 Corp                 222   802.1x/EAP Auth
Resolution
Use the below configuration to increase Radius timeout to 60 seconds and reattempts to 10.

aaa-policy Radius
authentication server 1 host 10.1.2.8 secret 0 extreme
authentication server 1 timeout 60 attempts 10
authentication server 1 proxy-mode through-controller
authentication server 2 host 10.1.2.5 secret 0 extreme

authentication server 2 timeout 60 attempts 10

authentication server 2 proxy-mode through-controller
authentication eap wireless-client timeout 60
authentication eap wireless-client attempts 10

 
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